Check the terms of the lease. Since the Residential Tenancies Act does not specify who is responsible for utility payments, the only applicable terms are those in the lease between the landlord and the tenant. Some leases set out a fixed amount to cover utility payments or a fluctuating amount based on the bill. If the amount to cover utility payments is fixed, the tenant and landlord cannot change the terms of the lease unless they both agree to it.
If you are a tenant and are responsible for paying for electricity or natural gas service, it is important to know what is in the contract with your utility provider. The contract outlines the terms and conditions of the utility service – for example, its cancellation terms, expiration date, charges and any automatic renewal clauses. You should find out what happens to the contract when you move. Make sure that you read and understand the contract before signing.
If you have a dispute with your landlord or tenant about utility payments, go to our Find Help page.
For more information and resources on utilities, refer to the following:
CPLEA Blog post – Who pays for heat when utilities are included in the rent?
Service Alberta consumer tips: Electricity and Natural Gas Contracts
Service Alberta consumer tips: Sub-meters for Rental Units Electricity and Natural Gas
Residential Utilities: Moving In Tips to help tenants and landlords reduce anxiety and prevent unexpected utility expenses when moving in or out of a rental unit.
Utilities Consumer Advocate website