First, a tenant should check the lease to see if the landlord’s contact information is provided there. If it is, the landlord does not have to provide a Notice of Landlord.
If the tenant didn’t sign a lease or the contact information isn’t included in the lease, the tenant should check for the Notice of Landlord in common areas such as the lobby or mail room. The landlord is not required to personally serve every tenant with the Notice of Landlord; it is sufficient for it to be posted in a common area.
A tenant could also talk to other tenants to find out if they know the landlord’s contact information though this would not meet the landlord’s obligation under the Residential Tenancies Act.
If the landlord does not serve or post the Notice of Landlord, then the landlord may have committed an offence under the Residential Tenancies Act and the tenant may be able to make a complaint against the landlord with Service Alberta.