It depends on the situation. You can put the concern in writing and provide a letter or email to the other side. The other person may not have been aware of the law. Alternatively, they may not know the impact of their actions.
If it is not clear whether there is a breach under the Residential Tenancies Act, then Service Alberta might be able to help. Service Alberta is the ministry in the Alberta government that enforces the Residential Tenancies Act. You can call the Consumer Contact Centre if you want more information on the law.
If there has been a breach, you can make an application through the Alberta Court of Justice Civil or the Residential Tenancy Dispute Resolution Service. If a landlord or tenant commits an offence under the Residential Tenancies Act, you can make a complaint through Service Alberta.
There may also be other options depending on the situation. If there are repair or maintenance problems, you can contact Environmental Public Health for more information (or call Health Link at 811). A health inspector can conduct an inspection and issue different orders. For example, an order might say that the landlord must complete repairs within a set period of time.
For more information, visit the Dispute Resolution section of this site. You can also review our publication If You Have a Problem While Renting.
February 2020
